Effective Date: Dec 6, 2023
Thank you for shopping at skodot.com. We appreciate your business and want to ensure your satisfaction with our digital products. Please read the following refund policy carefully before making a purchase.
- Refund Eligibility:
- Refunds are applicable only for digital products purchased directly from skodot.com.
- To be eligible for a refund, you must request it within [X] days from the date of purchase.
- Eligible Reasons for Refund:
- Defective Product: If the digital product is found to be defective or not functioning as described.
- Purchase Error: In case of accidental duplicate purchases or other errors during the transaction process.
- Dissatisfaction: If you are not satisfied with the product, you may be eligible for a refund on a case-by-case basis.
- Non-Refundable Items:
- Services: Refunds are not available for any services provided.
- Downloadable Digital Products: Once the digital product has been downloaded by the customer, refunds will not be issued.
- How to Request a Refund:
- Send an email to support@skodot.com with the subject line: “Refund Request – [Order Number]”.
- Clearly state the reason for your refund request.
- Attach any relevant screenshots or information that supports your claim.
- Refund Process:
- Once your refund request is received and approved, we will process the refund within [X] business days.
- Refunds will be issued to the original payment method used during the purchase.
- Contact Information:
- If you have any questions or concerns regarding our refund policy, please contact our customer support at support@skodot.com.
- Policy Changes:
- skodot.com reserves the right to modify or update this refund policy at any time without prior notice. Please check our website for the latest policy information.
By making a purchase on skodot.com, you acknowledge that you have read, understood, and agreed to our refund policy.
Thank you for choosing skodot.com!
Team Skodot.com